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Privacy Policy

Last updated: March 29, 2026

1. Who We Are

Abra ("we", "us", "our") is an AI-powered website builder accessible via WhatsApp. Abra is a service of Bitsaga, a sole proprietorship registered in Belgium.

The data controller for the purposes of the GDPR is:

• Bitsaga (trading as Abra)
• Parklaan 46/352, 2300 Turnhout, Belgium
• Company and VAT number: BE0738459119
• Contact: WhatsApp +1 201 979 5519

You can also reach us on WhatsApp once you are a customer. To exercise any of the rights in section 7, use the WhatsApp number above.

2. What Data We Collect

We collect:

• Account Information: Email address, billing address (for payment)
• Payment Data: Processed securely by Stripe. We don't store card numbers.
• WhatsApp Data: Phone number, messages you send to create your website
• Website Content: Text, images, and designs you create
• Domain Information: Your chosen domain name
• Usage Data: How you interact with our service (for improvements)

3. How We Use Your Data

We use your data to:

• Provide and maintain your AI website
• Process your subscription payments
• Communicate with you via WhatsApp about your website
• Register and manage your domain name
• Send important service updates
• Improve our service

4. Legal Basis (GDPR)

We process your data based on:

• Contract: To deliver the service you paid for
• Legitimate Interest: To improve our service and prevent fraud
• Consent: For optional marketing communications

5. Who We Share Data With

We share data only with:

• Stripe: Payment processing (PCI compliant)
• WhatsApp/Meta: Message delivery
• Cloudflare: Domain registration and hosting
• OpenAI/Anthropic: AI processing (anonymized)

We never sell your personal data.

6. Data Retention

• Active Account: Data kept while subscription active
• After Cancellation: Account data deleted within 30 days
• Billing Records: Kept 7 years (legal requirement)

7. Your Rights

Under GDPR, you have the right to:

• Access: Get a copy of your data
• Rectify: Correct inaccurate data
• Delete: Request deletion ("right to be forgotten")
• Port: Receive your data in a standard format
• Object: Object to certain processing
• Withdraw Consent: At any time for consent-based processing

To exercise these rights, message us on WhatsApp at +1 201 979 5519. We respond within 30 days.

8. Security

We protect your data with:

• Encrypted connections (HTTPS/TLS)
• Secure payment processing via Stripe
• Access controls and monitoring
• Regular security updates

9. International Transfers

Your data may be processed in the EU and US. For US transfers, we use Standard Contractual Clauses as approved by the European Commission.

10. Cookies

We use minimal cookies for:

• Essential functionality (session management)
• Analytics runs on our own Matomo server without cookies, with IP addresses anonymised (no personal tracking, no third party)

11. Children

Our service is not intended for users under 18. We don't knowingly collect data from minors.

12. Changes

We may update this policy. Significant changes will be communicated via WhatsApp.

13. Contact

Questions about privacy? Message us on WhatsApp at +1 201 979 5519.